Refund policy
- At ZORVIC, we are committed to delivering premium-quality products and a seamless shopping experience.
- 7-Day Easy Returns
- If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
- Return Eligibility
- To qualify for a return, the product must:
- Be unused, unwashed, and in its original condition.
- Include all original tags, packaging, and accessories.
- Be free from stains, damage, perfumes, or signs of wear.
- Non-Returnable Items
- Returns will not be accepted for:
- Customized or personalized products.
- Items damaged after delivery due to misuse or improper handling.
- Products returned without original tags or packaging.
- Return requests made after the 7-day return window.
- Refund Process
- Once your returned item is received and passes our quality inspection, your refund will be approved.
- Prepaid Orders: Refunds are credited to the original payment method within 5–7 business days.
- Cash on Delivery (COD) Orders: Refunds are processed via bank transfer or UPI after verification.
- Damaged or Incorrect Items
- If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or an unboxing video for quick assistance.
- Contact Us
- Email: zorvicstore@gmail.com
- Phone: +91 7550837053
- Thank you for shopping with ZORVIC.